JB Training Solutions: Workplace Training and Employee Development based in Chicago, IL.

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Our Team

America's Most Qualified Workplace Experts

Brad Karsh

President, Keynote Speaker, and Generational Guru

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Brad Karsh
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An accomplished public speaker and author, Brad has been featured on CNN, CNBC, and Dr. Phil, and has been quoted in The Wall Street Journal, The Washington Post, The New York Times, USA Today, and many others. Brad is also the author of three business books including "Manager 3.0: A Millennial's Guide to Rewriting the Rules of Management" (Amacom, 2013).

Prior to creating JB Training Solutions, Brad spent 15 years in the human resources department at advertising giant Leo Burnett in Chicago, and was tasked with the responsibility of hiring and training hundreds of employees. Brad conducts training at major companies including Abbott Laboratories, ConocoPhillips, Walgreens, Discover, Dick's Sporting Goods, The Chicago Blackhawks, and The Big Ten Network, among many others. As a speaker at the 2012 National Society for Human Resource Management Conference, Brad was rated 3rd out of more than 150 speakers.

Jeff Hiller

Director of Training and Facilitator of Fun

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Jeff Hiller
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Jeff began his career at Leo Burnett in Chicago, where he became the youngest VP Account Director in the agency's history, earning seven of the American Marketing Association's EFFIE Awards for superior business results. He later owned and operated a thriving independent retail operation in Texas, and worked as the Marketing & Creative Director for the Houston Rockets NBA franchise. He also served as the Vice President of Marketing for Four Hands Imports, which made Inc. Magazine's 500 Fastest Growing Companies list three times. He currently consults on sales and marketing for Top 100 companies in multiple industries including SRC, the holding company of business icon Jack Stack, the father of open book management.

Jennifer Lee

Director of Learning and Five-Star Facilitator

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Jennifer Lee
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With a robust background in luxury hospitality, human resources, and training, Jennifer has more than seven years of training experience. As the former Learning and Development Director at the AAA Five Diamond-rated Waldorf Astoria Chicago (previously the Elysian Hotel) and the former Learning Manager at The Four Seasons Hotel in Chicago, Jennifer brings a rich perspective in leadership, management, service, hospitality and presentation skills training. Jennifer holds a Bachelor of Arts in Management from Drake University and a Master of Arts in Teaching and Learning from DePaul University. She is a qualified Myers-Briggs Type Indicator administrator and certified in California Psychological Inventory 260. Jennifer was recognized by The New York Times for the training she developed to foster "intuitive service" in organizations.

Mark Harris

Senior Workshop Leader and Training Specialist

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Mark Harris
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With more than 20 years of experience, Mark brings a strategist's sensibility and coach's enthusiasm to JB Training Solutions. Through his international work with companies including The Coca-Cola Company, Baxter Healthcare, BlueCross BlueShield Association and Kraft Foods, he consistently receives high marks for his creativity, professionalism and highly-engaging presentation style. Mark holds a Master of Business Administration in Human Resources Management from Temple University and a Master of Arts in Clinical Social Work from the University of Wisconsin. Mark received his Bachelor of Arts from Indiana University. Prior to joining JB Training Solutions, Mark served as the Chair of the Training and Development Interest Group of the Human Resources Management Association of Chicago, former President for the Chicagoland Chapter of the American Society for Training and Development, and he was nominated for the society's National Board of Directors.

Courtney Templin

Chief Operating
Officer

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Courtney Pike Templin
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Courtney has over seven years of experience in the training and development field. Courtney spearheads JB Training Solutions' strategic planning, business development, and program design. Courtney sits on the Board of Chicago SHRM, and she is a member of the Human Resources Management Association of Chicago and the Chicagoland Chamber of Commerce.

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Millennials Mean Business: Developing Your Future Leaders

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